The goal of the Root Planner is to streamline your delivery operations. So yes, your life will be significantly easier (have we mentioned you’ll save 80% of your time?). But by default, so will your customers’ lives.

 Customer SMS & Emails


Integral to the design of the Root Planner is our focus on improved communication and customer relationship management.

First of all, you’re able to accommodate, record, and systemize your customers’ information and preferences in more detail than ever before. For each customer profile, you can input not only his/her address, but also their default vehicle, gate code, and any other delivery information. All you have to do is select the “Customers” tab on the left side of your screen, and then “add customer.”

Here at Sprwt we strive for professional and reliable methods of communication. You can sign up to send emails and texts to your customers both before delivery and even to confirm that their meals have been delivered. Want to notify your customer of a slight ETA update? A delay or an early arrival? No sweat, and no need to text them from your mobile phone – the Root Planner has it covered.

We’re here to ensure that making careless mistakes is no longer an option, but at least in the rare times they do happen, you can let your customer know right away.

Without you OR your driver having to do a thing, your customer gets a notification to their phones or emails (or both) giving them an exact time for ETA. No, this isn’t after they’ve called 10 times because their package is so delayed- this is just the default. If something went awry, and your driver’s gonna be ten minutes late, or even ten minutes early, a text gets sent to your customers telling them that, too. 

Guarantee Secure Deliveries

Require Customer Signatures

And what if we told you there was also the option to require a signature from your customer, or a photo of the package on his/her doorstep? Finally, you can know when the job’s been done correctly. 

No more anxiously waiting by the phone, waiting for it to ring with a complaint that there’s basically nothing you can do about it.

This couldn’t be easier to modify in your settings – take a look at the video below.

As you can see, the options are endless. Require a driver signature, client signature, a photo….and many, many more.


Gone are the days of keeping your customers in the dark about their order arrival times. Gone are the days of frustrated customer calls wondering where their food is– or, god forbid, missing deliveries. Once your driver leaves the kitchen premises, you’ll no longer be left in the dark about the journey from kitchen to customer. Customer satisfaction will skyrocket. Using the Root Planner, you, your kitchen staff, drivers, and customers will all benefit.

Can I get started now?!

Yes, yes, and yes!! For just $50 a month, you can put a stop to customer complaints, and start looking forward to a steady stream of positive feedback.

Sign up at https://calendly.com/sprwt/root?month=2021-01 to schedule with one of our agents….or, better yet, don’t even wait for our help, and sign up today. 

Plus, be sure to check out the rest of our website at https://rootplanner.io/ to check us out.

Best of all, use the code HappiestCustomers at checkout to get 20% off your first two months.

Ever heard of fairly and accurately compensating your drivers?

Are you still banging out calculations every day in Excel?

Maybe you’ve found yourself throwing your hands in air, protesting….

“10 of my drivers each worked an hour overtime today, and one of my umbers are adding up!”

What if there was a solution that didn’t require adding more tedious tasks to your ever-expanding to-do list? A system that automatically calculates salaries for each driver based off of the rates based on hours and distance that you input? What was that?

That’s right. You can’t be expected to add the fixed rate plus the per-hour rate for every driver– you just need the system to automatically do it for you. And what if this SAME SYSTEM (no, you don’t have to switch to another software, or even open a new tab- your mouse barely has to move) automatically compensated your drivers when they work overtime?

So how can you make this happen?

It’s simple – watch the video below.

As you can see, once you select “salary” under drivers, you can input your driver’s fixed salary, salary per mile, salary per hour, and salary per hour of overtime. *Reminder: Under the “details” tab is where you can specifically note the length of time your driver can drive overtime.

Root Planner was designed to let you take a huge breath, and let everything work flawlessly the snap of your fingers. Bam: in two minutes and one click of a button all your drivers receive a notification with their exact salary. No one will be checking your work, or complaining that they weren’t compensated for overtime. By the way, overtime won’t even be a thing anymore, because your drivers will be on the most efficient routes possible.

Get started today.

Check out the rest of our website at https://rootplanner.io/, and click “Book a Demo” in the upper right corner. Or, simply sign up at https://calendly.com/sprwt/root?month=2021-01 to learn more details from one of our trusty agents, who will walk you through every single step.

Don’t wait another second to jump on board. For just $50 a month, you’ll have access to the intricacies of your operations in ways you never thought possible. And better yet, if you sign up today, we’ll reward your spontaneity with 20% off your first month with the code $alary!

Don’t wait another day to start paying your drivers fairly.

Hopefully by now you’ve grasped that the Sprwt Root Planner will streamline your delivery operations and eliminate the need for manual route-planning. And of course, it will save 80% of your time. But what else do you have access to on the admin dashboard? 


We built this software with the intention to give you full control over your business settings – and we stayed true to that goal. We’ll help where you need it, but for the most part, you have authority over everything on the admin side. At the end of the day, you know what works best for your business.

We feel your pain.

Maybe your team just opened a new storefront, and you just can’t seem to find a methodical way to organize orders from your multiple locations. Or maybe you have figured it out, but you just can’t seem to communicate your master method to your coworkers. And we don’t blame you- it’s a lot to coordinate! Or maybe you’re just thinking about opening another location, but you’re silently consumed by dread at the thought of the logistics.

With the Root Planner, it couldn’t be easier to expand your business with multiple hubs. The notion of a “logistical nightmare” is about to become completely foreign to you. Soon, you won’t even know what to do with all your extra time!

How to Create a Hub

Let’s cover how you can easily create multiple franchises. Watch the video below for specific how-to instructions.

As you can see, all you have to do is insert a Hub Name of your choice and address.

But there’s more to this than you might think. This system automatically integrates all the hub info you input with details about your drivers, orders, and routes. So if you want to assign a certain driver to pick up and drop off from one hub, and another driver to do so from the other hub, you can make this happen with one click.

Before you can blink, you’ll be poised to handle multiple hubs with ease and professionalism. You should have no more doubts or stress when it comes to adding an extra location. Take the leap; be bold.

Get started now

Be sure to check out the rest of our website at https://rootplanner.io/ to check us out. Then, click “Book a Demo” in the upper right corner, or sign up at https://calendly.com/sprwt/root?month=2021-01 to learn more details from one of our trusty agents, who will walk you through every single step.

Don’t wait another second to jump on board. For just $50 a month, you’ll have access to the intricacies of your operations in ways you never thought possible. And better yet, if you sign up today, we’ll give you 20% off your first month.

Managing your drivers has never been easier.

So last week we introduced the game-changing concept of ZONES – where you can edit your drivers’ delivery parameters with the click of a button. Maybe you didn’t even know this was possible….but now, you can assign the orders within one geographical area to specific drivers. The days of randomly assigning drivers to deliveries with no particular strategy are over. At the Root Planner, we believe in nitty-gritty detail, utmost efficiency, and next-level organization.

We also understand that your drivers are the backbone of your business operations. They’re how every order gets from point A to point B. So when building the Root Planner, we knew we had to dedicate a lot of time to perfecting a system of driver communication.

So what’s going to change?

We understand your current predicament. Maybe everyday you’re getting a steady stream of questions about their routes and deliveries. It’s nonstop, and you just can’t seem to articulate your system clearly. And god forbid there’s a last minute change to an order or route- which, of course, there always is. Contacting them to let them know? Forget about it. An uncharged phone, poor cell service, calling the one driver, or simply too many calls to make, and not enough time to do it.

Imagine a day where you’re not fielding a steady stream of calls from your drivers with questions about their routes and deliveries. Imagine that you get a last-minute order, and it’s not a nightmare to simply contact them and let them know.

Behold: the Driver Dashboard

With the Root Planner, your drivers have their own dashboards, with mobile access, and integrated with the dashboard you’re using. So any change you make to a given route or order, they can simply see it in real-time. The update is sent directly to their phones without any work on your end.

With this dashboard, your drivers have maximum access to the business operations, so they can be SELF-RELIANT, rather than constantly having to communicate with the admin side to stay in the loop. And thank god for that, because do you really want to keep fielding calls from your drivers all day?

Can I get started now?

Yes, please!

Sign up today at https://calendly.com/sprwt/root?month=2021-01 to learn more details from one of our trusty agents, who will walk you through every single step.

Plus, feel free to peruse the rest of our website at https://rootplanner.io/.

Don’t wait another second to jump on board. For just $50 a month, you’ll have access to the intricacies of your operations in ways you never thought possible. Sign up today and get 25% off your first month with the code Dr!verD@shb0ard

Hopefully you’re starting to grasp some of the core features of the Root Planner, and are ready to hop on board! But we’re still going to continue walking you through every feature we’ve built, so you know exactly what you’re signing up for, and so you understand exactly what makes the Root Planner so uniquely amazing. 

Adding Drivers (it could’t be easier!)

Today, we want to discuss what makes the Root Planner stand out when it comes to adding your drivers. First, click on the “drivers” tab, found below customers.

As you can see in the video, once you click “add driver” in the “drivers” tab, you have several places to input data that will be incorporated into your routes. In the details section, you can fill out the serial number, driver’s name, driver color, email, cell phone, default vehicle, and working shift. There’s even a heading called “allowed overtime,” so if you want to allow your driver to work 30 mins past his or her shift, you simply input “30 minutes.” When you’re finished, don’t forget to toggle the Active button on! 

There are four other sections under the “Add Driver” tab that you’ll want to check out: cost, start location, end location, and zones. Easily modify your drivers’ start and end locations, considering whether you want them to begin at your company’s hub, or at a custom location, for instance. And, to keep careful track of how you compensate your drivers, you can input fixed costs, costs per mile, salary per hour, and costs per hour of overtime.

Why do I need zones?

Whether you know it or not, your drivers are probably spending FAR more time on the roads than they should be. We’ve talked to far too many small businesses who are manually calculating their routes. And this is just about as awful as it sounds. After all, for any given route, you need to incorporate your number of orders, drivers, driver availability, and order location. It’s simply not feasible for you to look up every single order, see which orders are geographically close, and assign one driver to the appropriate group of orders.

So what ends up happening? More often than not, you’re sending Tom, Emily, and Stephen to deliver a few orders in Brooklyn, and then only had one remaining driver to tackle all of Manhattan. Oh, and if there’s a random traffic buildup, you have no way of directing your drivers out of it.

Now, here’s where zones come in.

How do I create them?!

You’ll see driver zones are the last heading under “Add Driver.” This is where you can decide how you want to manage your drivers’ delivery parameters. Specifically, zones can be used to define the geographical areas where your drivers are permitted to deliver, or to assign the orders within a geographical area to specific drivers. Maybe you want certain drivers sticking to certain zones, but allow some to go in any zone. The level of restriction is totally up to you. Then, this information will be taken into account when the system automatically generates your routes. Best of all, you can manually draw your own zones by clicking right on the map that shows up!

To adjust the settings for all of your zones, find the Settings tab on the left side of your screen, then select “configs.” Finally, select “zones.” Here, you have four options to choose among when it comes to dictating your zones on a system-wide level, with a visual illustration of each option right below. You’ll see drivers assigned to one zone, another zone, both zones, or no zones, and by clicking through each option, you can see visually exactly how these rules play out.


Hopefully you’re starting to grasp the unprecedented level of control you, as the admin, will have over your delivery operations with the Root Planner. The admin side is truly a master account, with everything located in one place, from viewing orders to keeping track of drivers with utmost detail and efficiency. And we haven’t even touched on the real magic of the Root Planner yet  – the routes themselves! 

So what now?

Be sure to check out the rest of our website at https://rootplanner.io/ to check us out. Then, click “Book a Demo” in the upper right corner, or sign up at https://calendly.com/sprwt/root?month=2021-01 to learn more details from one of our trusty agents, who will walk you through every single step.

Don’t wait another second to jump on board. For just $50 a month, you’ll have access to the intricacies of your operations in ways you never thought possible. And better yet, if you sign up today, we’ll give you 20% off your first month.

Hello fellow Root-Planner enthusiasts! We can’t wait to share even more details about our brand new software so that you can get started quickly, and start transforming your day-to-day operations. 

Let’s finally get down to the HIGHLIGHT of the Root Planner: the actual routes! We’ve told you repeatedly that with these routes, you’re going to save 80% of your time and put in MINIMAL effort. So does this efficiency come at a cost? It must, right??

Nope. And we’re going to share exactly how you can automate your routes, as well as create them manually, if you please.

Automatic Routes

First, for the automated routes. All you have to do is select the routes tab on the left side of the screen, then click the “plan automatic routes” button. Then, you just have to select the drivers you want for your route, and click add drivers. Of course, we haven’t told you about how adding driver information works yet, but for now, just know that when you select your desired drivers, the route-planner will incorporate all of their relevant information. Nothing is left out. 

You might assume that once you create your route automatically, it becomes locked, untouchable by any user or admin. Oftentimes, that’s the tradeoff with automated digital processes – it’s a lot quicker, but leaves less room for customization. No such tradeoff exists with the Root Planner, though. Once you create your route automatically, you can easily make changes to your route order. Need to quickly move one stop to be first? Simply drag & drop – it couldn’t be easier. 

Manual Routes

Okay, now you might be wondering – why would I want to create a route manually? Isn’t the whole point of the Root Planner to indulge my laziness and let me sit back and just watch these routes generate in a few seconds? Well, yes, that’s one of the points. But maybe not always. What about orders in real-time?

First, after clicking routes, select “plan manual route.” You’ll have the option to select a route color, the correct date, and input your driver, vehicle, and shift associated with the route. From there, press the blue “continue” button. 

Just Drag n Drop!

You’ll now see the number of stops for each route. You can easily add orders to a given route, as well as reorganize and switch your order of stops. Say you learn that, 20 minutes before your driver is headed out, one of your customers has  become a top priority. You won’t have to start your route-planning over or make some massive system-wide change. You can simply drag your customer’s stop up in the chain, and drop it exactly where you want- the first stop, perhaps.


Trust us, you’re not gonna find another system that automates your routes, lets you create them manually, and allows you to simply drag and drop to edit your order of stops. We’ve designed our technology to ensure that any last-minute changes can be made with the click of a button. 


Picture this: a completely streamlined delivery system, with all your operations integrated into one software. Efficiency is of paramount importance, and customer satisfaction skyrockets. Whatever system (likely multiple!) you’re using now, whatever stage your business is in, you’re ready to take it to the next level with the Root Planner.


Be sure to check out the rest of our website at https://rootplanner.io/ to check us out. Then, click “Book a Demo” in the upper right corner, or sign up at https://calendly.com/sprwt/root?month=2021-01 to learn more details from one of our trusty agents, who will walk you through every single step.

If you sign up for the Root Planer today, we’ll give you 30% off your first month.

Say goodbye to the days of manually mapping routes and sending drivers with the wrong meals to the wrong houses, and the days of making your customers wait endlessly for their deliveries without any updates.

We’ve told you all about how the Root Planner is going to change your life and transform your delivery operations. And in case you forgot, just remember this: we’re about to save you 80% of your time. But now that you know the key to your success, we’re not just going to leave you to figure it out yourself.

What do I do after I create an account?

We understand how intimidating it can be to adopt a new software, even if you’re still in the early stages of your business. But we’ve designed the Root Planner to make the transition as seamless as possible. Let’s start with the very first step after you create your account: importing your orders.


All you need is a way to take all the orders you receive and import them via CSV. What does this mean exactly? It means you need to sign up for the Root Planner, where you’re not manually inputting orders into your system one at a time, your eyes burning as you stare at your computer screen for the tenth straight hour. It means that by using a CSV file, you can import large numbers of orders and their associated details at a time.

Whatever system you’re currently using to have customers order, or however you already systemize your orders, it’s going to be simple to transfer this information to the Root Planner. Import from Excel or CSV, or using an API integration. Simply watch the video below to see how.

How to Import your Orders

Uploading Orders Manually

Trust us, we love automation and the efficiency it grants, but we also understand the value in flexibility. We know that sometimes it’s just easier for you to add an order manually, whatever the reason. Unlike other route planners, we offer both automation and customization.

So, for how to create a manual order: 

Just like before, click the orders tab on the left side of your screen, then select the blue “add order” button. From there, you’ll see options to select your delivery date, the hub, the customer, as well as to add delivery notes, an extra description, and the address. As you input the address, you’ll even see it appear on a map right below. When you’re done, don’t forget to press save in the upper right corner!

How to Manually Add Orders

We value your time, so we’ve designed the Root Planner to ensure a seamless transition, no matter what system you’ve used in the past. For once, there’s no tedious, exhausting process of adopting a brand new software. With options to both automatically and manually upload your customer orders, you can guarantee a flexible and efficient onboarding to a system where everything is in one place.


How do I get started?

Be sure to check out the rest of our website at https://rootplanner.io/ to check us out. Explore the website for yourself, and simply click “Book a Demo” or “Register” in the upper right corner. Or, just sign up at https://calendly.com/sprwt/root?month=2021-01 to learn more details from one of our trusty agents, who will walk you through every single step.

Can I get a good deal?

Stop spending all your time manually mapping routes and dealing with the fallback when orders are inevitably delayed. Get in touch with an onboarding agent, and you’ll be ready to use the Root Planner in less than ten minutes. Sign up for Root Planner today and get 20% off your first month.

For anyone in the food industry, you can probably imagine or already know that food delivery presents an exciting additional revenue stream. When implemented successfully, food delivery will also increase customer engagement and build brand loyalty. In fact, this principle extends beyond just food delivery — whether you’re delivering food, flowers, laundry, health services, maintenance, and more, the following tips will be of great value to your business.

An increase in demand for convenience has ripened our current environment for delivery services of all kids, especially as more people are more inclined to stay safe inside, away from both cold weather and COVID-19.

In 2018, Olo, a mobile and online food ordering platform, published an extensive guide for restaurant operators to use when growing a delivery program. We’ve taken some of their tips and modified them to apply to any delivery program – not just for restaurant operators – as many of the key principles apply.

  1. Designate specific spaces for online orders to prep and package.

If your company doesn’t just deliver, you’re going to want to have a separate space for delivery operations. It’s also best if your marketplaces are POS integrated.

Restaurants and other businesses would highly benefit from having an area for receiving orders, for prepping online orders, an area for expediting orders, and an area for handoff.

2. Designate team members & train delivery service providers (DSPs)

In a restaurant setting, for instance, delivery specialists should take ownership over each aspect of the delivery order lifecycle. Depending on what you’re selling and delivering, make precise arrangements for who is responsible for receiving orders, preparing for delivery handoff, and providing communication and support for delivery issues. This will, of course, depend on the size of your team and each individual’s area of expertise.

3. Consider sustainable and personalized packaging

For just about any delivery, you’re going to want to think carefully about how to reduce your carbon footprint. Consider biodegradable packaging, or at least recyclable plastic. Did you know that thick plastic packaging is easier to recycle than styrofoam, thin plastics, or even cardboard? In fact, if cardboard gets greasy, it cannot be recycled. More and more customers consider sustainability in their buying choices, so you should modify accordingly, and position yourself as a conscientious brand.

On a similar note, custom and personalized packaging is an easy and effective way to market your brand. From signature colors to personalized notes, it takes little effort and goes a long way to make your customer feel special, while also making your aesthetic more salient to recipients. Plus, if the only person (maybe) seeing your customer is the courier, it’s nice to add a personal touch.

4. Treat your couriers and delivery drivers like guests.

As you can imagine, your couriers are the essential ingredient in effective delivery management. Treat them like your customers – considering providing loyalty rewards according to their number of successful deliveries. And most importantly, in the same way you prioritize customer communication, maintain reliable contact with your couriers. Any schedule changes or delays need to be communicated efficiently among team members. With the Root Planner, you can use either email or SMS to relay info to both drivers and customers.

The goal of the Root Planner is to streamline your delivery operations – no matter what you’re delivering. So yes, your life will be significantly easier (have we mentioned you’ll save 80% of your time?). But by default, so will your customers’ lives.


Integral to the design of the Root Planner is our focus on improved communication and customer relationship management. First of all, you’re able to accommodate, record, and systemize your customers’ information and preferences in more detail than ever before. For each customer profile, you can input not only his/her address, but also their default vehicle, gate code, and any other delivery information. Furthermore, you can add certain addresses as a customer’s default address, or perhaps for one specific day or set of days.

Say your customer needs meal delivery to her home address two days of the week, and work address three days of the week – once inserting and correspondingly labelling these addresses, you can easily toggle between the two. Maybe your client needs her laundry picked up and dropped off twice a week, and maybe she has a preference for pressing. It’ll take you no more than a few minutes to input this info and ensure it is automatically communicated with your entire team — dry cleaners and delivery drivers included.

Here at Sprwt we strive for professional and reliable methods of communication. You can sign up to send emails and texts to your customers both before delivery and even to confirm that their meals have been delivered. Want to notify your customer of a slight ETA update? A delay or an early arrival? Maybe your pest control technician is sick and you need a quick replacement. Not only will the Root Planner immediately offer an adjustment according to schedule concerns, but even go so far to communicate this update to your client.

We’re here to ensure that making careless mistakes is no longer an option, but at least in the rare times they do happen, you can let your customer know right away

With the Sprwt Root Planner, every delivery will cater to the precise needs of your customer, requiring minimal effort on your end. Exceed their expectations with more communication and customization than ever before.

We have an exciting addition to the Sprwt software ready to be released in just about a week. But we just can’t wait any longer to tell you about it. Soooo… introducing: the ROOT PLANNER. Get it? Root, as in route.

That’s right – now we have an additional software designed to optimize your delivery management by automatically calculating the most efficient routes for your drivers. If you have 200 orders to deliver and 5 active drivers, how will you know the best way to designate certain meals to certain drivers? Sure, according to your customers’ locations, but that’s a lot of manual work to do. You’re likely to lose a ton of time just planning the routes out, and it’s doubtful your drivers will know the quickest way to get to their respective destinations. The end result, of course, is customers waiting far longer than they should for your delicious food. 

Sprwt’s mission is to create a one-shop stop for meal prep businesses – a place where all of their business operations can be executed in one place. And with the Sprwt Root Planner, you can save 80% of your time. Best of all, any business relying on delivery management can use the Sprwt Root Planner. Maybe you’re a flower shop, or a dry cleaning company. Our software works no matter what you’re selling, so dive right in. 

But how exactly does this work? Well, we don’t want to overwhelm you with all the details right now. But just know that the software is incredibly simple, and for now, can be broken down into these two steps:

1. Create your account, and you’ll see a dashboard tab with your map, routes, and orders. First, you can input your orders and customer information either manually or by importing the data from a Sprwt or Excel file. Then, do the same to add your drivers, which can be easily found below the customers button. 

2. Once your orders, customers, and driver information are in the system, you simply return to the dashboard and select “routes.”  Select the date and which drivers are active, and voilà: the best routes for your drivers to take are automatically generated. And, once your routes are created, you can easily adjust them – whether you need to move and re-assign stops, or add last-minute orders. 

That’s all for now. But honestly, these two steps are only scratching the surface of the Root Planner’s capabilities. For a sneak peek (sorry, we can’t help ourselves), picture this: customer text notifications, edit driver zones, allow drivers to have individual accounts, multiple franchises, and more….