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Getting Started

Acount and Billing

General

Frequently Asked Questions

Looking to get started with Root Planner? Awesome!

If you'd like for an agent to walk you through the setup process, schedule a demo or call our support number +1.917.639.5912.

If you want to sign up yourself, click the register button in the top right corner and our Wizard will guide you through the entire process from choosing a plan to setting up your first driver!

Getting started with Root Planner is simple. Simply create your account and start setting up your business. Our wizard will help you setup every configuration. After you've created your driver you can upload your orders or manually add new orders. The average customer starts using Root Planner in less than 10 minutes!

If you haven't registered an account, you need to start by doing that. 

After you've created your account you will receive an email with a verification code. Once you verify your account you will be able to access Root Planner and start the setup wizard. You will need to select a plan that works for you and purchase enough driver seats for your company's needs.

Absolutely, we are eager to help! Not only do we have a comprehensively detailed knowledge base available 24/7, but our customer success team is on standby every day to help you with any questions, training, and consulting services to help you grow your business.

If you schedule a demo with one of our agents you can request a trial or negotiate your rates. Otherwise, we offer a limited trial so you can see how the system works with limited orders.

Didn't find an answer to your question?

Get in touch with us for details on additional services and questions

Feel free to send us a message by filling out our contact form and one of our agents will get back to you as soon as possible.

 

Frequently Asked Questions

Looking to get started with Root Planner? Awesome!

If you'd like for an agent to walk you through the setup process, schedule a demo or call our support number +1.917.639.5912.

If you want to sign up yourself, click the register button in the top right corner and our Wizard will guide you through the entire process from choosing a plan to setting up your first driver!

We offer 3 simple pricing tiers. Starting at $30 per driver per month, Root Planner works for any business. For more questions on which plan is best for you visit our Pricing Page or schedule a demo with our sales team to see which plan is best for your needs.

Getting started with Root Planner is simple. Simply create your account and start setting up your business. Our wizard will help you setup every configuration. After you've created your driver you can upload your orders or manually add new orders. The average customer starts using Root Planner in less than 10 minutes!

Absolutely, we are eager to help! Not only do we have a comprehensively detailed knowledge base available 24/7, but our customer success team is on standby every day to help you with any questions, training, and consulting services to help you grow your business.

Root Planner was built to work directly with the Sprwt ordering platform. If you would like assistance connecting the platforms please feel free to schedule a demo with one of our agents. If you'd like to do it on your own, go to Root Planner config settings and generate an API key. Copy this key into your Sprwt website and connect your hub and kitchen location.

If you schedule a demo with one of our agents you can request a trial or negotiate your rates. Otherwise, we offer a limited trial so you can see how the system works with limited orders.

If you'd like to increase your order limit but not switch plans, you will need to go to the billing page and request an order limit. Your monthly billing rate may increase depending on the limit increase. Need assistance, schedule a demo with a sales agent to help negotiate rates.

Didn't find an answer to your question?

Get in touch with us for details on additional services and questions

Feel free to send us a message by filling out our contact form and one of our agents will get back to you as soon as possible.

 

Frequently Asked Questions

Our marketing team has created a vast library of frequently asked questions on our knowledge base or you can view our youtube channel to watch how to setup and use every feature.

We recommend that you schedule a demo with one of our sales agent to setup your systems. However, if you'd like to do it on your own start by going to Root Planner config settings and generate an API key. Then copy this into your Sprwt business settings > config > Root Planner tab. Then select your Hub in the kitchen location system. Then you're ready to export.

Under the admin dashboard you will be able to invite your employees as drivers. They can then login through the site and setup their profile. Once you as an Admin create a route and the system assigns orders to your drivers, your drivers will automatically have a route created. They then go to the driver app and start their delivery.

Absolutely, we are eager to help! Not only do we have a comprehensively detailed knowledge base available 24/7, but our customer success team is on standby every day to help you with any questions, training, and consulting services to help you grow your business.

Didn't find an answer to your question?

Get in touch with us for details on additional services and questions

Feel free to send us a message by filling out our contact form and one of our agents will get back to you as soon as possible.